Shipping Policy

Thank you for shopping with Elzovira.

We process and ship orders as quickly as possible. Please review our shipping information below before placing your order.

Order Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Processing time may be longer during holidays, sales periods, peak seasons, or if additional order verification is required.

Business days do not include Sundays or public holidays.

Shipping Time

Estimated delivery time:

Standard Shipping: 6–12 business days after shipment
Express Shipping: 4–8 business days after shipment, where available

Shipping times are estimates only and are not guaranteed.

Delivery may be affected by customs clearance, carrier delays, weather conditions, local holidays, incorrect addresses, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your order value, destination, and selected shipping method.

Promotional free shipping may be available from time to time and will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow a few days for tracking updates to appear after the package is shipped.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

Elzovira is not responsible for delays, failed delivery, lost packages, or returned packages caused by incorrect or incomplete address information.

If you notice an address error, please contact us immediately. We will do our best to help, but we cannot guarantee changes once the order has been processed or shipped.